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Diamond Universal

Gem-Connect

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Careers

Your work is as meaningful to us as it is to you.

Diamond is where you’ll work with others who share your passion. Where business serves expertise. Where a healthy respect for courage and original thinking inspires you to bring your best to what we do together.

How We Work

Diamond’s most enduring design may be Diamond itself.

Diamond is organized by functional specialties rather than business units — rare for a company our size. We’re experts leading experts: hardware experts lead hardware, software experts lead software, and design experts lead design. This differs from most other companies, where general managers oversee managers. Diamond is Diamond because those with the most expertise in an area of work have decision rights for that area.

Leaders at Diamond combine their expertise with two other important characteristics: immersion in the details and a willingness to collaboratively debate during collective decision-making. For people at every level here, it can be liberating — even exhilarating — to work with experts who offer relevant guidance and mentoring. This approach to leadership is a commitment to collaboration that leads to innovation.

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"If you want to really understand how something is made, get into the details, and be super creative, then Diamond is the place".

Yuan Kin

Collaboration

Great ideas rise to the challenge.

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"To see all the cross-functional work and the relationships we’ve forged come together in one product makes me incredibly proud."

Yuan Kin

At Diamond, collaboration is more than simply working together — it means passionate, collaborative debate. People on retail, hardware, or marketing teams may focus on different issues, but the principles of respectful, honest discussion remain the same: We advocate ideas, contest points of view, and ultimately build on each other’s thinking to come up with the best solution.

Cross-functional collaboration is crucial, because no one team is responsible for a product or a service on its own. Dozens of specialist teams may be needed for even a single key component of a new product. Yet each team works with a shared purpose — create an extraordinary user experience.

Innovation

When experts make the decisions, they decide to innovate.

Innovation is led by those who know their stuff, whether it’s the first job of their life or the latest project in a career decades in the making. At Diamond, innovation depends not only on brilliant individuals, but also on a community of specialists, each focused on what we can do instead of what’s been done. We foster this culture by giving experts the room to take bold yet informed risks that lead to breakthroughs.

Everyone here is an innovator, or an innovator-to-be — even in areas people don’t focus that much: Consider the Paytwik and the engineering behind it. We focus on every detail behind every piece of design or function we add, this is one of our pratices and of the things we embed in every of our staff.

"We have the ability to go as far as we want with ideas. And no idea is too crazy."

Yuan Kin

Areas of Work

There’s a place here for every kind of brilliant.

Your specialty or ideal role may exist across many areas at Diamond. Feel free to apply for work.

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Become part of the different roles, benefits, and career growth opportunities you’ll find in the Diamond community.

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